Shoppers should expect some changes coming to Ripon's only grocery store.

   Webster's Marketplace will be changing its hours and store policies, according to an announcement made this afternoon by owner/operator Candie Baker.

   In a letter posted to social media and shared with customers, Baker announced that the store "has already or will be implementing in the very near future" multiple such changes. "... Many of these changes are hoped to be temporary, and we at Webster’s will return to business as usual as soon as it is safe to do so." 

   Among the changes is a reduction in store hours. 

   "Beginning on Monday, March 23, 2020 until further notice, Webster’s Marketplace will be open from 7 a.m. until 9 p.m. daily," Baker wrote. "The first hour of business daily (from 7 a.m. – 8 a.m.) is intended to be for our elderly and immunocompromised guests. We continue to add and train shoppers for our Webster’s Express, online ordering for pick up or delivery. Guests can order groceries at or by calling 920-933-1911. We are still experiencing a large increase in volume in our Express service, so please plan when ordering."

   According to the message, other changes will continue for the foreseeable future, and include:

  • All ad items and prices will be subject to availability. "We will do our best to honor all posted prices for as long as we possibly can, including adding limits to sales not previously limited, however no rain checks will be given at this time."
  • Webster’s will not accept returns, issue refunds or offer exchanges. "For the safety of all of our guests and our team members, please do not bring any items back to the store."
  • No re-usable bags including the reuse of any paper or plastic bags will be allowed.
  • All food service items will be pre-packaged prior to selling them to our guests.
  • All produce items should be placed in a bag, and disposable gloves will be provided to our guests to handle any unwrapped produce items.
  • Limits can and will be used on items or areas in our store to better serve all guests in our community. "Many high demand items like cleaning supplies and bath tissue have been put on allocation by our warehouses. This means that our store will only get a limited amounts, if any, of those products regardless of the amount we try to order."